tamubet Casino & Sportsbook Data Care

This page describes what we collect when you use tamubet and how we keep that data protected. We gather personal information during account registration (your email, date of birth, national ID number), payment details when you deposit or withdraw via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and activity logs showing your games, bets, and account history. We store all this information securely using industry-standard encryption and share it only with licensed payment partners and where legally required.

Our tamubet privacy commitment centres on three principles: we collect only what we need to operate your account and comply with anti-money-laundering law; we protect your data with strong technical and organisational safeguards; and we give you the right to access, correct, and delete your information subject to legal retention requirements. This policy applies to everyone who uses tamubet from any region where our services are available.

If you have questions about how we handle your data, contact our support team during business hours. We are happy to clarify our practices and address any concerns about privacy on tamubet.

What data we collect on tamubet

When you register for tamubet, we collect your full name, email address, date of birth, phone number, and national ID number. We use this information to verify your identity, create your account, and comply with anti-money-laundering (AML) regulations. We also ask for a photo of your national ID and a selfie to complete Know Your Customer (KYC) verification—this visual confirmation confirms that the person registering is the same person named on the ID document.

When you deposit funds via e-wallets (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) or banks (mobile banking, local payment, online payment, e-wallet), we collect transaction records showing the date, amount, and payment method. We do not store full payment card details—our payment partners handle that encryption. When you place a bet or play a game on tamubet, we log the game type, stake amount, result, and timestamp. This activity log remains in your account and is visible to you at any time.

We also collect technical information: your device type (Android or iOS), browser version, IP address, and general geographic region (city level, not precise). We use this to detect fraud, prevent account takeover, and identify users attempting to access tamubet from jurisdictions where our services are prohibited. We do not collect your precise GPS location or track your physical movements.

How we use your tamubet data

We use your personal data on tamubet for account management (storing your balance, processing deposits and withdrawals, managing your game history), fraud detection (comparing login patterns and payment methods against suspicious activity), and regulatory compliance (reporting to anti-money-laundering authorities when legally required). We also use your data to respond to customer support requests, troubleshoot technical issues, and investigate disputes.

We do not use your data for marketing or advertising unless you explicitly opt in. We do not sell your personal information to third parties. We do not use your data to build consumer profiles or predict your behaviour for commercial purposes unrelated to operating your account.

If you request account closure, we retain your data according to a published schedule (typically 7 years for financial records, 3 years for gaming logs) to comply with legal and regulatory requirements. After the retention period expires, we delete your personal information unless a legal hold or ongoing investigation requires us to keep it longer.

tamubet data collection snapshot

Registration data: name, email, date of birth, national ID, phone number.
Identity verification: national ID photo and selfie (stored securely, deleted after verification).
Payment records: deposits, withdrawals, and payment method used (from mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment).
Activity logs: all games, bets, results, and account transactions with timestamps.
Technical information: device type, browser, IP address, and regional data for fraud prevention.

Third parties and data sharing on tamubet

We share your data only with essential partners who help us operate tamubet. These include payment processors (your bank or e-wallet operator) who need your payment details to complete deposits and withdrawals; fraud-detection services that compare your account activity against suspicious patterns; and legal/regulatory authorities when required by law (such as anti-money-laundering investigations or court orders).

Our servers and databases may be located outside Indonesia, and your data may be transferred to these locations as part of normal account operation. By using tamubet, you consent to this international transfer. We maintain the same data-protection standards wherever your data is stored.

We do not share your data with marketing companies, data brokers, or third-party advertisers. We do not allow third parties to place tracking cookies on tamubet without your consent. If we receive a government request for your data (subpoena, warrant, regulatory inquiry), we will attempt to notify you unless legally prohibited from doing so.

Your rights and data access on tamubet

You have the right to request a copy of all personal data we hold about you on tamubet. Contact our support team, and we will provide this information in a structured, machine-readable format within 30 days. You also have the right to request corrections if any of your personal details are inaccurate—update your account directly or email our support team with corrections.

You may request deletion of your account and associated personal data, provided no legal hold or ongoing investigation applies. We will delete your data according to our retention schedule; some records (financial transactions, AML documentation) may be retained longer due to regulatory requirements. After deletion, you can re-register for a new tamubet account at any time.

You have the right to object to certain uses of your data (such as fraud-detection analytics or cross-regional account monitoring). Submit your objection to our support team, and we will review your request. Some objections may limit our ability to operate your account securely, in which case we will explain the consequence.

KYC verification: Process where we collect your ID photo and selfie to confirm your identity matches account registration details.
AML compliance: Anti-money-laundering regulations requiring us to collect and verify customer identity and monitor for suspicious activity.
Data processor: Third-party service (such as a payment company) that processes personal data on our behalf under a legal agreement.
Data retention: Period during which we keep your personal information before deleting it (typically 3–7 years depending on data type and legal requirement).

Cookies and tracking on tamubet

We use cookies on tamubet to recognise you when you log in, remember your language preference, and maintain your session. These cookies are essential for the platform to function—without them, you would need to re-enter your credentials every time you navigate between pages. We do not use cookies to track your behaviour across other websites or build a profile of your interests.

Most browsers allow you to disable or delete cookies. If you do so, tamubet may not function correctly, and you may need to log in more frequently. We do not track you via pixel tags, web beacons, or similar technologies. We do not use third-party analytics tools that would share your tamubet activity with external companies.

We respect browser signals such as "Do Not Track" headers, though we do not promise that our entire system responds to such signals. For questions about cookies on tamubet, contact our support team.

Data security and account protection on tamubet

We protect your personal data on tamubet using industry-standard encryption (TLS/SSL) for data in transit and AES-256 encryption for data at rest. Our servers are housed in secure facilities with restricted physical access and 24/7 monitoring. We conduct regular security audits and penetration testing to identify and fix vulnerabilities. We maintain a incident-response plan to address data breaches—if we discover unauthorised access to your personal information, we will notify you and relevant authorities as legally required.

You protect your tamubet account by using a strong, unique password and enabling multi-factor authentication (MFA) if available. If you suspect someone has accessed your account without permission, change your password immediately and contact our support team. We will review your account activity and take steps to secure it.

Our tamubet support team never asks for your password, national ID number, or payment details via email or chat. If you receive such a request, it is fraudulent—report it to our support team immediately and do not share any sensitive information.

We retain your data according to legal and regulatory requirements. Financial records are typically kept for seven years to comply with tax and anti-money-laundering regulations. Gaming logs and account activity are retained for three years. After these periods expire, we delete the data unless an ongoing investigation or legal hold requires retention. You can request deletion at any time, subject to these legal holds.

Contact and jurisdiction on tamubet

If you have questions about this privacy policy, your data, or our practices, contact our tamubet support team via live chat (English and Indonesian, business hours) or email. We respond to data requests and privacy inquiries within 30 days.

This privacy policy is governed by the laws of the jurisdiction where tamubet operates. Our services are available only where local law permits. If you are located in Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, or another region where tamubet legally operates, this policy applies to you. If you access tamubet from a jurisdiction where online gaming is prohibited, we reserve the right to suspend or close your account. Your continued use of tamubet following any update to this policy constitutes your acceptance of the new privacy terms.